Shipping policy

  • Processing Time:
    All orders are processed within [1–3 business days]. Orders placed on weekends or public holidays will be processed the next business day.

  • Shipping Methods & Delivery Time:

    • Express Delivery: Delivered in less than 1 week.

    • Standard Delivery: Delivered in around 2 weeks, depending on location.

  • Order Tracking:
    Once your order is shipped, you will receive a tracking number via email to monitor your delivery.
  • Lost or Damaged Items:
    Please contact us immediately at velvettclothing2225@gmail.com or on 57894896 if your package is lost or damaged. We will work to replace or refund your order